Data-Driven Tips to Create a Winning BOPIS Program

Buy online pick up in store (BOPIS) programs have become a must-have for multi-channel retailers in 2020. Shoppers’ priorities and expectations have changed, but the one constant has been the desire for a safe and convenient shopping experience.

Bizrate Insights’ unique combination of online shopper survey data and feedback from verified customers allows us to share exclusive insights your team can use to create or optimize an existing BOPIS program.

In this guide you’ll learn the following:

  • How often consumers use BOPIS and why
  • Curbside versus in-store pickup preferences
  • Features and events that impact the BOPIS experience
  • The type of purchase most likely to result in a pickup experience
  • How you can use these insights to create an ideal BOPIS program