Better Feedback. Better Relationships. No Crystal Ball Needed.
Turn Verified Reviews Into
Winning Customer
Experience Strategies
Bizrate Insights helps you capture feedback at
every point in the customer journey and connect
with shoppers in real time.
- Verified ratings and reviews — all automatically
syndicated to Google, Yahoo, and Bing. - Extensive customer feedback — satisfaction data,
trends, customer preferences, and NPS. - Metrics, KPIs, and benchmarks you care about — drive
sales, build loyalty, and keep up with market changes.
VERIFIED CUSTOMER FEEDBACK ON A MASSIVE SCALE.
Bizrate Insights Delivers Ratings and
Reviews From the Voices Who Matter Most
Discover what unmatched customer engagement looks like. Our surveys have an
industry-leading 15% response rate. Plus, we collect more than 25 million reviews every
year. Get started with a free account today, or upgrade for a customized experience and
enhanced strategic benefits.
![On a massive scale (1) On a massive scale (1)](https://go.bizrateinsights.com/hubfs/On%20a%20massive%20scale%20(1).png)
The Voice-of-Customer Platform for Businesses of All Sizes
![chat chat](https://go.bizrateinsights.com/hs-fs/hubfs/chat.png?width=41&height=40&name=chat.png)
![equalizer equalizer](https://go.bizrateinsights.com/hs-fs/hubfs/equalizer.png?width=40&height=40&name=equalizer.png)
![area_chart area_chart](https://go.bizrateinsights.com/hs-fs/hubfs/area_chart.png?width=41&height=40&name=area_chart.png)
![record_voice_over record_voice_over](https://go.bizrateinsights.com/hs-fs/hubfs/record_voice_over.png?width=37&height=32&name=record_voice_over.png)
![speed speed](https://go.bizrateinsights.com/hs-fs/hubfs/speed.png?width=40&height=40&name=speed.png)
![support_agent support_agent](https://go.bizrateinsights.com/hs-fs/hubfs/support_agent.png?width=34&height=30&name=support_agent.png)
BOOST SALES, TRUST, AND LOYALTY
Surveys That Deliver
Launch surveys that give you a 360-degree understanding of every
shopper touchpoint. Once customers start our surveys, 94% will
complete them.
![Surface Laptop Studio 1 Surface Laptop Studio 1](https://go.bizrateinsights.com/hubfs/Surface%20Laptop%20Studio%201.png)
![Screenshot 2024-03-21 205525 Screenshot 2024-03-21 205525](https://go.bizrateinsights.com/hs-fs/hubfs/Screenshot%202024-03-21%20205525.png?width=132&height=36&name=Screenshot%202024-03-21%20205525.png)
What Our Partners Say
![Vector Vector](https://go.bizrateinsights.com/hubfs/Vector.png)
I can’t say enough good things about the VitalSignsTM dashboard...It’s incredibly easy to navigate and to narrow down the specific
information that’s needed should executives or developers have a question about the customer’s
voice.
![1280px-Orvis_Logo 1280px-Orvis_Logo](https://go.bizrateinsights.com/hubfs/1280px-Orvis_Logo.png)
![Vector Vector](https://go.bizrateinsights.com/hubfs/Vector.png)
With buy-in from leadership, Bizrate can be such a powerful tool. The questions asked, the comments, and the analytics are easy to understand and report. There are plenty of data points and feedback to provide value across all channels of a business.
![BodyBuilding_Com 1 BodyBuilding_Com 1](https://go.bizrateinsights.com/hubfs/BodyBuilding_Com%201.png)
![Vector Vector](https://go.bizrateinsights.com/hubfs/Vector.png)
The Bizrate Insights BOPIS Survey is a good tool for getting feedback from customers while the experience is fresh for them. We like having the opportunity to follow up with customers who leave negative reviews or comments to correct any issues they may have had.
![Boscovs_Logo 1 Boscovs_Logo 1](https://go.bizrateinsights.com/hubfs/Boscovs_Logo%201.png)
![Screenshot 2024-03-21 212158 Screenshot 2024-03-21 212158](https://go.bizrateinsights.com/hubfs/Screenshot%202024-03-21%20212158.png)
Get Started Today
With Bizrate Insights
Implementation is easy and only takes a few minutes.
No engineering team required.
We'll walk you through everything when you schedule a call.