Bizrate Insights delivers consumer insights to help businesses make better-informed decisions. Providing voice-of-consumer (VoC) feedback tools, our mission is to enhance your customer experience by collecting:

• Customer reviews
• Site abandonment data
• Market intelligence surveys

For over 20 years, renowned retailers have trusted Bizrate Surveys to collect and distribute verified reviews from online customers.

Getting started is easy — you just need to register your site here and send along logos that meet our criteria. Once you’ve registered, we’ll create your survey code, and from there, all you’ll need to do is copy and paste the code on to your order confirmation page or enable the Bizrate Insights tag in your tag manager.

You may need an engineer if you are passing in data, but the code can quickly be updated to include this feature.

Our standard package really is free. We offer an incentive on our survey invitations to drive higher conversion rates. This keeps your response rate high and helps mitigate polarized responses because it appeals to a broad customer base. Plus, customers like being offered an incentive for completing a survey. We strive to keep the incentive as a “thank you,” and customers can always opt out of the offering if they wish.

If you're looking fore more access to historical data or a deeper dive into metrics, our upgraded packages starting at 450/month offers these kinds of benefits plus more.