Leveraging Chatbots for Ecommerce

If you lead or manage an ecommerce business, technology can have a crucial impact on your customers’ experiences and your team’s day-to-day tasks.

Chat widgets and chatbots can be used to improve your ecommerce business through the various benefits they provide, from saving you time to directly contributing to your bottom line. In this guide, you'll learn:

  • What are chatbots and chat widgets?
  • How to use chatbots to save your team time
  • How chatbots can directly improve sales
  • What to look for when choosing a chatbot